Category General

All you need to know about Salesforce SMS Integration

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CRM systems like Salesforce are the backbone of customer data and relationship management. But when it comes to communicating with leads and customers via SMS, Salesforce doesn’t offer built-in capabilities. That’s where Salesforce SMS integration comes in. With the right…

How to Setup SMS in Salesforce Service Cloud

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If you’re a Salesforce user looking to streamline your customer communications, integrating SMS in Salesforce is one of the most powerful steps you can take. With Salesforce SMS messaging, support teams can send quick updates, reminders, and alerts directly from…

How to Sync Twilio SMS Data with Salesforce Objects

twilio-sms-salesforce

For Salesforce users who rely on SMS communication, integrating Twilio with Salesforce can unlock new levels of automation and customer engagement. The ability to sync Twilio SMS data with Salesforce objects allows businesses to manage conversations, track performance, and personalize…

WeChat Integration with Salesforce: Benefits, Setup & Best Practices

wechat-integration-with-salesforce

If your business targets customers in Asia—especially China—WeChat integration with Salesforce is essential. Combined with Salesforce SMS capabilities, it allows you to engage customers through their preferred channels while managing everything natively inside your CRM. Message Blink, a Salesforce-native messaging…

How Salesforce Text Messaging Can Boost Conversions by 200%

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86% of customers prefer texting over calls or emails for business communication (Salesforce Research). When used correctly, SMS in Salesforce can help boost your conversion rates by 200% or more. Salesforce Text messaging offers unmatched speed, automation, and personalization —…

Is Pardot SMS Messaging Possible?

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In today’s fast-paced digital marketing environment, businesses can’t afford to rely on email alone. With high open rates and rapid response times, SMS marketing is a powerful channel for engaging leads and driving conversions. If you’re using Pardot (now Salesforce…

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