Category General

Did you know only 12% of Salesforce users actively use SMS for engagement—despite SMS generating 8 times more replies than email? While Salesforce is widely used for email automation and CRM workflows, many businesses still rely on manual methods or…

SMS achieves up to 98% open rates, yet a large number of Salesforce Marketing Cloud (SFMC) users still don’t leverage SMS as a core communication channel. If you’re one of them, this guide will help you unlock the power of…

Most sales teams struggle with sub-10% email reply rates. Here’s how we helped one Salesforce customer hit 90% in just 4 days using Salesforce SMS. In today’s fast-paced customer journey, slow email threads just don’t cut it. Salesforce SMS is…

While email reply rates stagnate at just 1–3%, top-performing Salesforce SMS campaigns are getting 80%+ replies. In this blog, we’ll break down 7 powerful SMS campaigns used by top sales and marketing teams. These campaigns are fully compatible with Salesforce…

Did you know? SMS messages sent through Salesforce receive up to 45% faster replies than emails (Salesforce, 2025). That’s why more businesses are turning to Salesforce SMS messaging to boost engagement, improve lead response time, and build stronger customer relationships.…

Which is the best SMS app for Salesforce to drive faster, more engaging communication? You’re not alone. With so many Salesforce users depending on real-time conversations, choosing the right Salesforce messaging app is no longer optional—it’s essential. Whether you’re managing…

In today’s fast-paced customer service world, email alone isn’t enough. Businesses need real-time, two-way communication—and Salesforce SMS makes it possible. Whether you want to send SMS from Salesforce, engage in Salesforce 2-way texting, or streamline your Salesforce inbox, the good…

Salesforce SMS is no longer just a “nice-to-have” — it’s a business-critical channel for real-time communication, automation, and customer engagement. But as companies rush to enable SMS in Salesforce, many overlook one important detail: the hidden costs. From complex licensing…

In the nonprofit space, every interaction with a donor counts. Staying connected in real time is crucial—and that’s where Salesforce SMS can make a difference. With mobile usage at an all-time high, nonprofits are turning to Salesforce text messaging to…

In today’s digital-first world, businesses rely on real-time communication to engage prospects and retain customers. One powerful channel that’s often underutilized is Salesforce text messaging directly into your CRM to reach customers faster and more effectively. In this guide, we’ll…