Salesforce-native messaging, AI agents & WhatsApp - All in One Platform.

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The Only Messaging App for Your Salesforce, Built by Ex-Salesforce

Send bulk SMS and WhatsApp messages directly from Salesforce, automate alerts, and run messaging campaigns.

Your All-in-One Messaging App for

No credit card required Get 100 free SMS credits to start messaging instantly

Businesses, big and small, trust Message Blink for Salesforce Texting

4.84/5.0 Salesforce AppExchange Review

Built for Teams Across Every Industry

Connect with customers, collaborate with internal teams, and engage communities faster with messaging built for Salesforce.

Leave old communication behind
message smarter

Upgrade your messaging reach customers instantly and manage conversations smarter in Salesforce.

Higher Cutomer Engagement
19 %
Faster Response Times
12 %
More Deals Closed
5 %
Delivery Rate Campaigns
25 %

The most innovative companies
run their business in Message Blink.

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Give Every Team the Power to Text in Salesforce

From capturing leads to supporting customers, give every team the tools to connect with customers through messaging in Salesforce.

Sales
Support
Marketing

Close Deals Faster with SMS in Salesforce

  • Respond to new leads instantly with SMS in Salesforce
  • Automatically send SMS when lead status changes in Salesforce
  • Send personalized SMS follow-ups using Salesforce merge fields
  • Keep prospects engaged with scheduled SMS messages from Salesforce
  • Book meetings and demos faster with SMS reminders using Salesforce Flows
  • Track SMS engagement and replies directly inside Salesforce CRM
  • Automate follow-up sequences triggered by Salesforce workflow rules
  • Send one-click SMS templates to prospects without leaving Salesforce
  • Convert more leads by sending instant SMS responses to web form submissions

Create Better Customer Support Experiences with Messaging in Salesforce

  • Send real-time case status updates with Salesforce text messaging
  • Keep customers informed with timely SMS and WhatsApp notifications
  • Manage customer conversations in a shared Live Inbox inside Salesforce
  • Provide instant support through two-way SMS conversations in Salesforce
  • Automatically notify customers about ticket progress using Salesforce Flows
  • Escalate urgent issues instantly by triggering SMS alerts through Salesforce workflows
  • Collect customer feedback and CSAT scores automatically via SMS after case resolution
  • Route incoming support messages to the right team using Salesforce assignment rules

From Campaigns to Conversions SMS Made Easy in Salesforce

  • Automate follow-ups, reminders, and promotions with Salesforce Flows
  • Gain actionable insights on campaign performance and customer responses
  • Personalize messages using Salesforce merge fields for higher engagement
  • Send bulk SMS directly from Salesforce reports, list views, and campaigns
  • Schedule messages to reach customers at the right time for better conversions
  • Segment your audience using Salesforce data to send targeted SMS campaigns
  • Track opt-outs and compliance automatically to maintain a clean Salesforce contact list
  • Re-engage inactive customers with automated win-back SMS sequences via Salesforce

Frequently Asked Questions

MessageBlink — #1 SMS & WhatsApp App for Salesforce
Salesforce Logo Available on AppExchange 4.9/5★★★★ Meta Tech Provider Logo Meta Tech Provider
The Only Salesforce Messaging App

Send SMS, WhatsApp, Voice & AI messages directly from Salesforce - no middleware, no connectors, no distraction.

No credit card required 100 free SMS credits 100% Salesforce-native
Amy Bishop
WATCH THE 2-MIN DEMO

Send your first Salesforce message in under 5 minutes.

No dev team. No middleware.
Just install from AppExchange and go.

A 5-minute AppExchange install, then send your first message right from Salesforce.

The results speak for themselves.

Real numbers from real Salesforce teams using MessageBlink.

0%
Higher Customer Engagement
0%
Faster Response Times
0%
More Deals Closed
0%
Message Delivery Rate

Based on MessageBlink customer data, 2026.

SOUND FAMILIAR?

We've heard these exact words from Salesforce teams.

What Salesforce teams told us
Implementation took months - we just needed basic SMS inside Salesforce.
Support doesn't understand Salesforce - we kept repeating ourselves just to send a text.
Hidden fees everywhere - charged for inbound SMS and automation other apps include free.
We have customers in multiple countries - we had no idea one tool could handle all of them.
Why MessageBlink Exists

So we built exactly what they were asking for

A 100% Salesforce-native messaging platform - built by the ex-Salesforce ISV PAM who saw first-hand what real teams needed and what others kept getting wrong.

Read the story →

One platform. Every channel 🤝🏻

Everything your team needs to reach customers - without a single connector or middleware tool.

SMS
Two-Way SMSSend and receive two-way SMS messages directly from any Salesforce record - every conversation automatically logged and searchable.
SMS
WhatsAppRun rich, compliant WhatsApp Business conversations from Salesforce - powered by Meta Tech Provider status.
SMS
VoiceMake and receive calls natively inside Salesforce - no third-party dialer, no data leaving your org, every call logged automatically.
SMS
MMSSend images, PDFs, and media files via SMS - attach Salesforce files directly to outbound messages without leaving the record.
SMS
AI AgentsAutomatically resolve, route, and respond to inbound messages 24/7 - zero manual effort.
SMS
AgentforceBuild and deploy custom AI agents natively on Salesforce - no third-party tools needed.
SMS
Drip CampaignsAutomate multi-step SMS and WhatsApp nurture sequences triggered by any Salesforce record change, date, or Flow - no extra tools needed.
SMS
SurveysSend surveys via SMS or WhatsApp and automatically map responses back into Salesforce records.
SMS
AutomationTrigger any message from Salesforce Flow, Process Builder, or Apex - fully native, fully automated, zero middleware required.
SMS
ComplianceBuilt-in opt-out management, consent tracking, and HIPAA-ready controls - stay compliant at every send across every channel.
Built for every team

Give every team the power to text in Salesforce

INDUSTRIES

Built for teams across every industry

Every industry runs on Salesforce. Now every industry can text from it too.

IndustryIconDescription
Nonprofits
Donor outreach, fundraising campaigns & volunteer coordination from Salesforce NPSP.
K-12 Schools
Enrollment reminders, attendance alerts & parent communication from Education Cloud.
Foundations
Grant application updates, impact reporting & donor stewardship messaging.
Arts & Culture
Membership renewals, event invitations & patron engagement for cultural orgs.
Healthcare Organizations
HIPAA-compliant appointment reminders, care gap closures & patient engagement.
No industries match your search.
THE STORY

Why I built MessageBlink

Salesforce

7 years inside the Salesforce ecosystem - close enough to see exactly what partners and customers were up against.

AppExchange partners

Managed the ISV partners building on Salesforce - including the very SMS vendors customers kept complaining about.

Customer pain points

Heard the same complaints on repeat months to implement, clunky UI, hidden fees, zero real support.

Industry insights

Saw the same failures across 8 industries - and realised no one with inside knowledge was fixing them.

Message Blink

So I built the tool I wished existed - 100% Salesforce -native, no middleware, no compromises.

An AI-powered future

Growing fast - with Agentforce and AI at the core of everything we ship next.

Shubham Kesar, founder of Message Blink

Shubham Kesar

Founder, Sastorm Software

Before founding Sastorm Software, I spent 7 years at Salesforce helping ISV partners grow and succeed on AppExchange.

I worked directly with messaging vendors, partner teams, and customers across 8 industries. I had a front - row seat to what kept going wrong - and why no one was fixing it.

Salesforce teams deserved a messaging platform built specifically for how Salesforce actually works today.

So I started with one employee and a clear mission. Today we're a lean, focused team - building the Salesforce messaging platform that should have existed years ago.

Built for Salesforce. Not bolted onto it.

Many vendors split attention across services. Every hour here goes into the product and the customers using it.

Traditional vendors

1
Consulting

Engineering hours go to one-off client projects, not your product.

2
Services

New features wait while the services team takes priority.

3
Staffing

Your roadmap moves based on whoever's available that week.

4
Slower innovation

You wait months for fixes that should ship in days.

MessageBlink

Product innovation

Every feature request goes into one roadmap - yours.

Customer success

Support comes from people who actually built the product.

AI development

Agentforce workflows ship on our roadmap - not someday.

Fast execution

One product. One team. No competing priorities.

One product. One focus. That's why MessageBlink ships faster.
Why the Salesforce ecosystem backs MessageBlink

Real Salesforce teams. Real results. Watch their stories.

THE FOUNDER'S TRACK RECORD

What the Salesforce ecosystem said before MessageBlink existed.

A track record built inside Salesforce - before a single line of MessageBlink was written.

"Trusted advisor to Salesforce ISV partners."— Former Salesforce leaders
"The go-to person for partner success"— Salesforce partner teams
"Strong judgment, integrity, and deep ecosystem knowledge."— Salesforce ISV partners
"An exceptional ability to build successful partnerships."— Salesforce ecosystem
David Sinclair
David Sinclair
Ex-Salesforce VP

"What stood out about Shubham was his maturity and business acumen. He delivered excellent results and managed complex contracts perfectly."

LinkedIn recommendation
Srikanth Reddy
Chris Horn
APAC SaaS Revenue Leader

"Shubham is a fantastic operator who demonstrates tenacity, integrity and a results-orientation. He has the work ethic and creativity to always find a way to over-achieve on his numbers and objectives."

LinkedIn recommendation
Jerry Huang
Jerry Huang
Founder & CEO

"Shubham was an integral member of our Partner team. His strategic approach consistently yielded measurable impact in the region."

LinkedIn recommendation
Virginia Matassa
Latrice Barnett
Serial Entrepreneur

Shubham is highly reliable, adaptable, and possesses excellent partner development skills that enable him to collaborate effectively with ISV partnership and to accelerate their GTM motions.

LinkedIn recommendation
Alek Gokiert
Alek Gokiert
Solution Architect

"Shubham has a remarkable set of skills in partner management and go-to-market strategies. He navigates complex collaborations with finesse."

LinkedIn recommendation
Alek Gokiert
Priya Panigrahy
Entrepreneur

"Shubham’s ability to go out of his way to help others makes him stand out.Thanks a lot, for making our Salesforce ISV partnership smooth and more comfortable."

LinkedIn recommendation

Frequently asked questions

Is MessageBlink 100% Salesforce-native?+
Yes. MessageBlink is built entirely on the Salesforce platform. There are no connectors or middleware - every message, log, and workflow lives inside your org. If you can see it in Salesforce, MessageBlink can message from it.
How long does setup take?+
Most teams are live within 1 business day. Install from AppExchange, connect your number, and send your first message in under 5 minutes. No dev team required, no middleware to configure - just install and go.
Is there a free trial?+
Yes. Install MessageBlink free from AppExchange and get 100 SMS credits to test with your real Salesforce data - no credit card required. Most teams send their first message within 5 minutes of installing.
Does MessageBlink support WhatsApp? +
Yes. MessageBlink is an official Meta Tech Provider, which means you get fully compliant WhatsApp Business messaging directly inside Salesforce - no third-party app, no data leaving your org. Send, receive, and auto-log every WhatsApp conversation against the right Salesforce record.
Can I automate messages with Salesforce Flow, Process Builder, or Apex? +
Yes - all three. Trigger any SMS or WhatsApp message from a Flow, Process Builder rule, or Apex class. No custom middleware needed. Common use cases: appointment reminders, lead follow-ups, case status updates, and payment notifications - all firing automatically from record changes.
Does MessageBlink support AI agents?+
Yes. MessageBlink integrates with Salesforce's Agentforce platform so you can build and deploy AI agents that automatically resolve, route, and respond to inbound messages 24/7 - without manual effort. Your team handles the complex conversations; AI handles everything else.
Do I need a Salesforce admin or developer to set it up?+
No. Any Salesforce user can install MessageBlink from AppExchange without developer help. Basic configuration takes minutes. For advanced automation using Flow or Apex, a Salesforce admin can extend it further - but it's not required to get started.
Are there hidden fees for inbound SMS or automation? +
No. Inbound SMS and core automation features are included in your plan - we don't charge extra for receiving messages or triggering automated workflows. No surprise bills, no per-automation charges. Pricing is straightforward and shown upfront.
Is MessageBlink HIPAA compliant?+
Yes.MessageBlink includes built-in consent tracking, opt-out management, and audit logs - all stored natively inside your Salesforce org. Because no data leaves your Salesforce environment, you maintain full control over PHI. MessageBlink supports the compliance controls healthcare teams need for HIPAA- aligned messaging workflows
How is MessageBlink different from other Salesforce SMS apps?+
Most SMS apps for Salesforce are connectors - they sit outside Salesforce and sync data back in. MessageBlink is built entirely inside Salesforce, which means faster setup, no middleware costs, and no data leaving your org. We're also 100% focused on Salesforce messaging - no consulting arm, no competing priorities. Every feature we ship is built specifically for how Salesforce teams actually work.

Stop duct-taping tools to Salesforce.
MessageBlink is already inside it.

Join teams across healthcare, non profits, real estate, and
education who run their Salesforce messaging inside MessageBlink.

No credit card required 100 free SMS credits Live in days, not months